Privacy Policy

Privacy Policy

This Privacy Policy describes how Shutters Stop ("we", "us", or "our") collects, uses, and protects your data when you visit or interact with our website, Shutters Stop.

By using our service, you agree to the collection and use of information by this Privacy Policy.

1. Interpretation and Definitions

Interpretation: Capitalised terms used in this Policy have meanings defined below. These definitions apply whether in singular or plural form.

Definitions:

  • Account: A unique account created for you to access parts of our Service.
  • Affiliate: An entity under common control with us (ownership of 50%+ voting shares).
  • Company: Refers to Shutters Stop, [Insert Company Address Here].
  • Cookies: Small data files stored on your device to track usage and preferences.
  • Country: Refers to the United Kingdom.
  • Device: Any internet-connected device (e.g., computer, tablet, smartphone).
  • Personal Data: Information that identifies or can identify an individual.
  • Service: The website and associated features.
  • Service Provider: A third party who processes data on our behalf.
  • Usage Data: Data collected automatically when using the Service.
  • Website: Refers to Shutters Stop, accessible at https://shuttersstop.co.uk.
  • You: The individual or legal entity using or accessing the Service.

2. Collecting and Using Your Personal Data

Personal Data: We may collect:

  • Name (first and last)
  • Email address
  • Phone number
  • Full address (street, city, county, postcode)

Usage Data: Automatically collected information includes:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Access times and dates
  • Device identifiers and technical diagnostics

3. Cookies and Tracking Technologies

We use Cookies and similar technologies to enhance your experience. These may include:

  • Essential Cookies: Required for site functionality.
  • Preference Cookies: Store your preferences for future visits.
  • Analytical Cookies: Track user behaviour to improve services.
  • Consent Cookies: Record your cookie preferences.

You can control or delete cookies via your browser settings. For more information, please see our Cookies Policy.

4. How We Use Your Personal Data

We may use your data for the following purposes:

  • To provide and maintain our services
  • To manage and personalise your Account
  • To process orders and fulfil contracts
  • To respond to enquiries or support requests
  • To send updates, promotions, or service notifications (you may opt out at any time)
  • To analyse trends and improve the Website
  • For legal obligations, business transfers, or asset sales

5. Sharing Your Data

We may share your information:

  • With trusted Service Providers under strict confidentiality
  • With our affiliates or business partners (with your consent)
  • In the event of a merger, acquisition, or asset sale
  • To comply with legal obligations or in response to lawful requests

6. Data Retention

We retain personal data only as long as necessary to:

  • Fulfil the purposes set out in this policy
  • Comply with legal, regulatory, or tax requirements

Usage data is generally retained for shorter periods unless longer retention is necessary.

7. International Transfers

Your data may be stored or processed outside your country. We ensure all transfers meet UK GDPR standards and are performed securely.

8. Your Data Rights (Under UK GDPR)

You have the right to:

  • Access or update your personal data
  • Request deletion or restriction of processing
  • Object to processing (e.g. for direct marketing)
  • Withdraw consent at any time
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us at info@shuttersstop.co.uk.

9. Data Security

We implement appropriate technical and organisational measures to secure your data. However, no internet transmission is completely secure. Please take precautions when sharing sensitive information online.

10. Children’s Privacy

Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal data from minors without parental consent.

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for their content or privacy practices. Please review the privacy policies of any third-party site you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this page regularly.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at:

WhatsApp Chat

Get In Touch With Us

Our Location

3 Redlane close sinfin DE249PR

Email Address

info@shuttersstop.co.uk